Malaysia Airports reports strong 1Q2022 demand; potential for tourism ‘first mover’ status
Many countries are experiencing a strong uplift in commercial air transport activities just now, but not so much in Asia…. Read More »
First Direct Flight to Naples from Aalborg Airport
On Tuesday May 3, Volotea had its first direct departure from Aalborg Airport to Naples. Red and white checkered tablecloths,… Read More »
Balancing contact centre customer wait time and agent staffing: there’s a bot for that
Across all industries it is a common problem for contact centres – balancing customer wait time and agent staffing. If… Read More »
World’s Top 10 airports 2021 – many of the previous ‘busiest airports’ are back on the list
Some indicators were evident earlier this year when 2021 traffic figures were revealed that for some airports the coronavirus pandemic… Read More »
Princess Cruises Returns Three More Ships to Service
Princess Cruises is welcoming back three additional ships this week with the return of Island Princess, Royal Princess and Crown… Read More »
Auckland Airport reopens to tourists from more than 50 countries
Auckland Airport Chief Executive Carrie Hurihanganui, and Hon Stuart Nash, New Zealand’s Minister of Tourism, were among the first to… Read More »
Digitisation and data – developing personalised travel experiences to enhance customer satisfaction
At the onset of the COVID-19 pandemic in early 2020 the number of passengers at Changi Airport Group’s (CAG) Singapore… Read More »
New Zealand welcomes first international arrivals from visa waiver countries
New Zealand is open to visa waiver countries for the first time in more than two years New Zealand’s international… Read More »