Marriott exec details service policy grounded in listening
Customer service at Marriott International, decades in the making, stays aligned with guest expectations, says Julius Robinson, head of sales… Read More »
Splash Universe in Dundee, Mich., partially reopens
Splash Universe in Dundee, Mich., has reopened its hotel under new ownership. The water park is set to reopen later… Read More »
Latest tool for hotel hackers: OpenDocument
Hackers using a new scheme based on OpenDocument text files pose an especially sinister threat to hotel cyber-security, experts warn…. Read More »
Chicago lodging winds blowing favorably, officials report
Hotel and tourism leaders are bullish on Chicago’s hospitality prospects, but cite caveats of staff shortages, lagging business travel recovery… Read More »
Fullerton Ocean Park Hotel in Hong Kong opening soon
Ocean Park is slated to open its new Fullerton Ocean Park Hotel in Hong Kong on Monday. The hotel will… Read More »
Hotels sweeten deals with free gas as inflation sours travel
Many hotels are offering free gas cards as perks this summer to counter higher fuel prices — and room rates… Read More »
Survey: Business travel continues to lag
Business travel has yet to fully recover from the pandemic, with 68% of corporate executives saying they expect their expenditures… Read More »
TSA adds PreCheck gender option
The Transportation Security Administration will add a new gender option on its application process to the PreCheck program “to better… Read More »
Wake up sense of the city by savoring hotel breakfast
A traveler wishing to learn about the destination of the moment would do well to start with the hotel breakfast… Read More »
Sunstone in, Vonage out in S&P SmallCap 600
Sunstone Hotel Investors Inc., a real estate investment trust, will replace communication services provider Vonage Holdings Corp. in the S&P… Read More »
Groundbreaking Hawaiian Airlines pilot retires
Kendall “Kiki” Culler, one of the first women to pilot Hawaiian Airlines planes, got a warm welcome at the end… Read More »
Air Canada partners with Airbus on carbon removal
Air Canada is among six airlines that are partnering with Airbus in purchasing carbon removal credits from 1PointFive, an Airbus… Read More »
Alaska plans to intro electronic luggage tags this year
Alaska Airlines will begin to offer passengers electronic luggage tags later in 2022 to help reduce the time spent dropping… Read More »
Air Canada will relaunch Miami-Vancouver route
Air Canada will reconnect service in December between Miami and Vancouver on Canada’s Pacific coast. The airline has not flown… Read More »
Aviation reiterates commitment to carbon neutrality
Sustainability is the headline topic at the Farnborough, England air show as aviation pursues a variety of emissions-cutting approaches, including… Read More »
GE achieves a world first, testing hybrid electric components in altitude conditions
GE has achieved a world-first, as it announced its success with the test of a megawatt and multi kilovolt hybrid… Read More »
New Lessor Abelo signs agreement for 20 ATR aircraft
Newly formed Lessor Abelo and ATR, announced the signature of Heads of Agreement for 10 brand new ATR 72-600. The leasing company is… Read More »
CAE launches 2022 Women in Flight programme with easyJet
CAE announced that it is relaunching its Women in Flight scholarship program and expanding its reach with airline partners to… Read More »
Electric Archer CAE and Piper announce e-power STC for PA28
CAE and Piper have revealed that they will partner with Safran and H55 to develop an STC to convert PA… Read More »
Alaskan regional airline orders 30 hydrogen-electric engines from ZeroAvia
ZeroAvia announced it has signed an MoU with Ravn Alaska to deliver hydrogen-electric propulsion for the operator’s passenger aircraft. Ravn has… Read More »
Japanese regional airline ORC signs for an ATR 42-600
ATR and a Japanese regional airline, ORC (Oriental Air Bridge), signed an order for an ATR 42-600 to further support… Read More »
Porter Airlines orders 20 more E195-E2 jets
Canadian regional airline, Porter Airlines, has ordered 20 more E195-E2 passenger jets, with a list price of USD$1.56 billion, this… Read More »
Wideroe becomes first airline to join Embraer’s Energia Advisory Group
Widerøe, committed to be one of the first airlines in the world to be emission free, has signed an MoU… Read More »
Rolls-Royce and easyJet announce H2ZERO partnership to test hydrogen combustion engines
Low-fare airline easyJet and aerospace manufacturer Rolls-Royce announced a new partnership that will pioneer the development of hydrogen combustion engine… Read More »
Rolls-Royce signs TotalCare® agreement with new British low-fare airline flypop
Rolls-Royce has signed a TotalCare service agreement for the Rolls-Royce Trent 700 engines that will power four Airbus A330ceo aircraft…. Read More »
Embraer captures over 250 LOI’s for its new regional turboprop
In a recent announcement that saw Embraer, the Brazilian manufacturer, discuss its market outlook, the company also disclosed a massive… Read More »