The increasing importance of customer service
Travel advisors have always known the importance of customer service but after the pandemic, it will be even more important,… Read More »
Airlines, travel groups call for reopening plan
The US Travel Association, Airlines for America and other travel industry organizations are calling on the federal government to develop… Read More »
Valerie Wilson Travel sold to FROSCH
FROSCH has acquired Valerie Wilson Travel in a move that will enable FROSCH to grow, says Chairman Richard Leibman. Valerie… Read More »
Happy National Travel Advisor Day
Today is National Travel Advisor Day, and hotels, cruise lines and tour operators are having special events and deals for… Read More »
5 ways to appeal to B2B buyers
A website that offers a seamless user experience is essential to engage business-to-business buyers, and content should aim to educate,… Read More »
Hurricane season isn’t deterring bookings
A new analysis by ForwardKeys is finding more enthusiasm than usual from US travelers for destinations in the Caribbean and… Read More »
FAA: More than 1K unruly passengers reported in 2021
Airlines have reported about 1,300 passengers for unruly behavior since the start of the year, according to the Federal Aviation… Read More »
TSA passenger screenings hit post-pandemic high
The Transportation Security Administration screened 1.63 million passengers on May 2, the highest number since the coronavirus pandemic paused travel… Read More »
6 Alaska port cities to receive $10M from Norwegian
Six Alaskan port cities — Juneau, Hoonah, Ketchikan, Seward, Sitka and Skagway — will receive a total of $10 million… Read More »
3 things to ask about digital transitions
Leaders can prepare their companies for digital transformation with questions that set up proper tools, timelines and workflows, software executive… Read More »
Barcelona, Spain, hopes to lure US visitors back
Officials in Barcelona, Spain, hope to convince US tourists to return to the city as they roll out new promotional… Read More »
Norwegian Air: Pre-pandemic travel levels to occur by 2024
Norwegian Air expects to see pre-pandemic numbers in 2023 or 2024 for European short-haul travel. The carrier plans to increase… Read More »