United Airlines debuts bag drop shortcut at key airports

United Airlines now offers passengers to skip the check-in line and check a bag on its mobile app. “Our initial customer data proves this free, simple-to-use process saves our customers time and energy as they get ready for their flight,” said Toby Enqvist, chief customer officer for United. This free service is now available in Chicago, Washington D.C., Denver, Houston, New York/Newark, San Francisco and Los Angeles, though the airline has plans to expand the shortcut to more airports.