US airlines invest in biometric technology

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American Airlines is piloting biometric boarding technology at Dallas/Fort-Worth International Airport, which scans a traveler’s face at a kiosk to confirm identity instead of scanning a boarding pass. American plans to expand the touchless technology to domestic flights and through other points, such as baggage drop. Additionally, Delta Air Lines launched a touchless payment system for onboard purchases, while United fliers can virtually connect with an agent by scanning a QR code.

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