Palladium Launches Family Selection
Palladium Hotel Group has been elevating family vacations since 2018 with its innovative Family Selection program. Launched in Puerto Vallarta and Costa Mujeres, the program offers a VIP family-focused experience that has quickly become a favorite among travelers. Resorts such as Grand Palladium Costa Mujeres Resort & Spa and Grand Palladium Vallarta Resort & Spa were the first to feature this exclusive offering. In December 2023, Palladium expanded the Family Selection concept to the newly renovated Grand Palladium Kantenah Resort & Spa in Riviera Maya, further solidifying its commitment to family-oriented hospitality.
Guest feedback on the Family Selection accommodations has been overwhelmingly positive. Families appreciate the unique amenities, including private check-in lounges, exclusive pools, and dedicated Family Hosts. These features ensure that both children and parents enjoy a memorable and enjoyable vacation. The success and popularity of the program are evident in its expansion, highlighting Palladium’s dedication to enhancing the family travel experience.
Family Selection stands out by offering a luxurious all-inclusive experience tailored specifically for VIP families. The program includes top-tier amenities such as personalized butler service, a dedicated reception area, an exclusive pool, and a private restaurant. Luxury rooms come with specialized services like welcome baskets for kids, customized minibars, unpacking and packing services, turndown and pillow services, and 24-hour room service. These personalized touches ensure unparalleled comfort and convenience for families staying at Grand Palladium Costa Mujeres, Grand Palladium Vallarta, and Grand Palladium Kantenah Resort & Spa.
Children staying in the Family Selection program can enjoy the Play at Palladium with the Raggs entertainment program, featuring five musical pups that lead a weekly itinerary of captivating shows and engaging activities. At Grand Palladium Costa Mujeres, kids can experience Le Petit Chef, an interactive dining adventure designed to enhance their culinary experiences. These kid-centric activities ensure that young guests are entertained and engaged throughout their stay.
Parents also benefit from exclusive amenities designed for relaxation and enjoyment. At Grand Palladium Kantenah, the newly added Bravo Dinner & Dance offers a perfect date night with gourmet dining and captivating entertainment, including vibrant dance shows and live music. Additionally, Palladium provides babysitting services and nannies at Riviera Maya, Costa Mujeres, and Riviera Nayarit resorts, allowing parents to enjoy some alone time. The Baby Club offers a nursery equipped with cribs, crawling areas, and potty chairs, ensuring that even the youngest guests are well taken care of.
For parents seeking more refined experiences, Chic Cabaret & Restaurant at TRS Hotels offers a five-course dining experience accompanied by acrobatic shows, glamorous costumes, and diverse music genres. Adults can also enjoy free access to Zentropia Palladium Spa & Wellness, featuring a variety of relaxation facilities including saunas, steam rooms, whirlpool tubs, an outdoor swimming pool, and a state-of-the-art fitness center.
Families have access to all Grand Palladium Hotels & Resorts within the same complex, including a wide range of facilities and restaurants. The POP Entertainment program provides daily activities such as dance and fitness classes, Spanish lessons, mixology and culinary workshops, aqua aerobics, and beach yoga. Through the Palladium app, guests can easily plan their daily activities to make the most of their vacation.
Travel advisors play a crucial role in Palladium’s business, connecting the company with guests seeking unforgettable travel experiences. The Palladium Pro program offers advisors incentives, exclusive promotions, and educational resources to help them better understand and promote Palladium’s offerings. Additionally, Palladium hosts fam trips, webinars, and provides comprehensive marketing materials to support travel advisors in recommending its properties effectively.
Palladium Hotel Group’s Family Selection program exemplifies its dedication to providing exceptional family vacations. With personalized services, premium amenities, and a focus on both children’s and parents’ needs, Palladium ensures that every family has a luxurious and memorable getaway. As the program continues to grow, Palladium remains committed to enhancing the family travel experience across its diverse range of stunning resorts.