A4A consumer survey offers passenger insight

The recent survey by Airlines for America/Ipsos Air Travelers in America found that the majority of travelers are not aware of the industry’s exceptional record on sustainability. Airlines contribute just 2% of all greenhouse gas emissions worldwide, but the survey determined that over 80% of flyers think the number is much higher. The survey also offered insight into consumer views on fares and the increased use of biometrics throughout the travel experience.