Japan Airlines and Icelandair link to Loylogic loyalty program

Japan Airlines announced a partnership between its JAL Mileage Bank frequent-flyer program, Ascenda, a loyalty and rewards program company, and… Read More »
Star Alliance plans to develop a biometric identification platform

Star Alliance has announced plans to develop a biometric data-based identification platform “that will significantly improve the travel experience for… Read More »
Air Canada is preparing to launch an all-new loyalty program

Air Canada is preparing to launch an all-new loyalty programme next summer, but ahead of this it has amended its… Read More »
All Nippon Airways (ANA) has redesigned its Boeing 777-300ER aircraft cabins

All Nippon Airways (ANA) has collaborated with highly regarded Japanese architect, Kengo Kuma, and leading British designers, Acumen to completely redesign the… Read More »
Turkish Airlines begins Boeing 787-9 Dreamliner operations

Turkish Airlines is due to begin operations of its first Boeing 787-9 Dreamliner on July 8, having received the aircraft… Read More »
Cathay Pacific’s new long-haul business dining concept

Cathay Pacific has unveiled plans to roll out a new dining concept for long-haul business class passengers, that will see… Read More »
Inflight food, taste buds react differently at higher altitudes

Taste buds react differently at higher altitudes, so when designing an in-flight menu, careful consideration must be paid to each… Read More »
SAS scraps on-board duty-free to cut aircraft weight

Scandinavian operator SAS is to scrap duty-free sales on board its aircraft in a bid to trim weight and save… Read More »
Lufthansa, Swiss and Austrian Airlines improve short and medium-haul travel experience

Lufthansa has received its first A321neo in Frankfurt, giving passengers of the Group a new flight experience on short- and… Read More »
Inflight WiFi provider Gogo is building a 5G network

In-flight WiFi provider Gogo said it will launch a 5G network for business and commercial aviation in 2021. The air-to-ground… Read More »
Travel trends for the international premium cabin air travelers

A recent International Traveler Survey completed by 1,320 U.S.-based international premium cabin travelers revealed key premium cabin travel trends and how… Read More »
United Airlines’ new Premium Economy Class

United Airlines’ new Premium Economy class is available in international markets, it’s also looking at adding the product to select… Read More »
Singapore Airlines’ new regional cabin product on its 787 jets

Singapore Airlines unveiled the results of its US$350 million investment in new regional cabin products on 20 Boeing 787-10s in… Read More »
Destination Residences Hawaii partners with Hawaiian Airlines

Destination Residences Hawaii and Hawaiian Airlines have partnered to provide guests of Maui’s premier Vacation Rental Company up to 20,000… Read More »
How airlines are doubling down on comfort to lure Business Travelers

In 1944, Jean-Paul Sartre wrote that hell is other people, a maxim that perhaps most accurately describes the current state… Read More »
Airlines that want to stand out offer great inflight amenity kits

Airlines that skimp on amenity kits are choosing a false economy. Aviation is a competitive business and people still make… Read More »
Airlines are offering news amenities for healthier flights

From meditation, apps to exercise videos, healthier snacks to gourmet meals, airlines both international and domestic are renewing their commitment… Read More »
The reasons why airline service is awful

Frequent flyers know airline service is a shell of its former glory, and it’s getting worse. From damaged and lost… Read More »
Why airlines can get away with poor customer service

As much as other types of companies might want to ignore their lowest-margin patrons, most don’t have that luxury. A… Read More »
How airline food is changing

Airline food has never had a good reputation – and there are plenty of reasons why. When cruising at 30,000… Read More »
United to open Polaris Lounge in Newark, N.J., airport

On June 4, United Airlines will open a Polaris Lounge at New Jersey’s Newark Liberty International Airport. The lounge will… Read More »
Air Tahiti Nui celebrates its 20th anniversary with new 787 Dreamliner fleet

French Polynesia-based Air Tahiti Nui is preparing for its 20th anniversary celebrations, and it is phasing out its fleet of Airbus A340-300s and… Read More »