Getting well means wellness for hotels seeing surge
Demand for wellness-focused accommodations never has been greater, travel writer Debbi Kickham reports, and remote retreats such as Songstam Hotels… Read More »
Tips for offering proactive customer service
In order to provide the feel-good service your customers demand, there are several strategies to follow, writes Murph Krajewski of… Read More »
Crowne Plaza growth forges on under IHG 2014 plan
New and renovated Crowne Plaza hotels continue to emerge under a design initiated by IHG Hotels & Resorts in 2014…. Read More »
$2B Caesars lawsuit raises pandemic coverage issue
As Caesars Entertainment joined the growing list of companies seeking pandemic-related business interruption coverage, a spokesman for the insurance industry… Read More »
Price of being post-pandemic: End to cut-rate travel
Hotel rates and airline ticket prices are rising as the coronavirus danger is fading, studies show, and the cheap rooms… Read More »
Mexico’s hotels feel shot in arm from COVID progress
Mexican tourist destinations are heating up dramatically after months of pandemic-related chill as vaccine availability lifts visitor confidence. Recovery is… Read More »
Marriott continues Middle East expansion
Marriott International will add three new hotels to its portfolio of more than 30 properties in Saudi Arabia through a… Read More »
Some Extended Stay shareholders oppose company’s sale
Extended Stay shareholders SouthernSun Asset Management and Cooke & Bieler have come out against Blackstone Group and Starwood Capital Group’s… Read More »
Industry advocating to reopen international travel
Travel industry and labor groups have joined forces in urging the Biden administration to partner with stakeholders to set standards… Read More »
TSA screens 1.5M, still down 30% from 2019 levels
The Transportation Security Administration screened 1.5 million people at checkpoints on March 21, the first time air passenger throughput has… Read More »
Demand for domestic travel projected to increase
Analysts expect demand for US domestic leisure travel to continue to improve over the summer, although business and international travel… Read More »
Southwest brings back in-flight beverage service
Southwest Airlines has resumed expanded in-flight beverage service, which had been limited to water. “Our customers are expressing a preference… Read More »
United boosts planned Hawaii service
United Airlines is increasing the frequency of planned Hawaii flights from its hubs in Chicago, Denver and Newark, N.J., this… Read More »
Airlines provide more funding for Pittsburgh airport project
Airlines have agreed to increase spending on terminal modernization at Pittsburgh International Airport as construction resumes after a year’s delay…. Read More »
A4A CEO: US airlines continue to innovate, rely on science
“Throughout the COVID-19 health crisis, the US airline industry’s resilience and resolve have helped foster innovation and expand the industry’s… Read More »
Alaska CEO on leading through the pandemic, legacy
As he prepares to step down as CEO of Alaska Airlines, Brad Tilden discussed steering the airline through the darkest… Read More »
Frontier Airlines Debuts New Plane With Lighter Seats
Frontier Airlines announced the debut of its new Airbus A320neo plane featuring lighter-weight seats that will provide the carrier with significant fuel… Read More »
Two Women Fight in the Aisle of American Airlines Flight
Welcome to Naughty Passengers, Volume No. 6,882. An argument between two women over who gets to exit the plane first… Read More »
Airport Security Catches Travelers Smuggling Gold Under Wigs
Two men were arrested at an airport in India after security officers found nearly $400,000 in gold hidden under their… Read More »
Soak in the Northern Summer Splendor Aboard Alaska Railroad
It looks like cruise vacations to Alaska won’t be an option this summer, as Canada has banned large-scale cruise ships sailing through… Read More »
Southwest Airlines Returns To Pre-Pandemic Boarding Policies
Here’s yet another sign that travel, particularly air travel, is getting back to normal. Southwest Airlines has ditched its pandemic boarding… Read More »
Trump International Beach Resort Introduces New Kosher Wedding, Event Options
The Trump International Beach Resort on Miami’s Sunny Isles Beach is further enhancing its wedding and event offerings with the introduction of… Read More »