Accountability can build trust or squander it

Trust requires accountability, and that accountability is displayed when expectations align with values and people are encouraged to do the… Read More »
Panel: Be inclusive to attract Hispanic customers

A United Fresh panel at Brandstorm discussed how to reach Hispanic consumers and the estimated $1.9 trillion in buying power… Read More »
Rosalind Brewer takes up Walgreens CEO post

Rosalind Brewer officially took over as Walgreens CEO this week, making her the only Black woman serving as chief executive… Read More »
App guides those with low vision through Starbucks stores

Starbucks is the first foodservice company to sign on to the visual interpreter service offered by Aira to help those… Read More »
Experiencing discrimination through VR diversity training

Reading about bias and discrimination is one thing — experiencing it, even if only as part of a training course,… Read More »
5 ideas for effective leadership

Great leaders surround themselves with collaborative, intelligent, positive, ambitious people, says Sean Fitzgerald, president of TruBlue Total House Care. Fitzgerald… Read More »
Noodles & Co. signs diversity pledge

Noodles & Co. will take steps to improve its workplace diversity as part of the CEO Action for Diversity &… Read More »
House addresses anti-Asian bigotry after Atlanta killings

Tuesday’s shooting deaths in Atlanta of eight people — six of whom were Asian American women — brought to national… Read More »
Peace of mind for a price: “Resort bubble” era opens

Island resorts in venues such as Hawaii and the Caribbean are going beyond coronavirus protocols such as pre-testing for visitors… Read More »
Forgot the sunscreen? Book an ice hotel

The first-of-its-kind Icehotel in Jukkasjarvi, Sweden, continues to draw guests to its comfort, with a formidable array of ice sculptures… Read More »
Delta plans to expand Wheels Up partnership

Delta Air Lines frequent flyers will soon be able to use their points with Wheels Up, a company that operates… Read More »
Hawaiian Airlines expands Pre-Clear to Japan, South Korea

Hawaiian Airlines has extended its Pre-Clear Program to three international destinations, allowing passengers from two Japanese airports and Seoul, South… Read More »
TSA tests ultraviolet disinfection for checkpoint bins

The Transportation Security Administration is testing technology at Reagan National Airport near Washington, D.C., that uses ultraviolet-C light to disinfect… Read More »
US airlines invest in biometric technology

American Airlines is piloting biometric boarding technology at Dallas/Fort-Worth International Airport, which scans a traveler’s face at a kiosk to… Read More »
Delta adds quarantine-free flights from N.Y. to Italy

Delta Air Lines will offer “COVID-tested” flights from New York to Rome and Milan starting in April, allowing passengers with… Read More »
US airlines condemn anti-Asian violence

Alaska Airlines issued a statement denouncing the “an alarming rise in violence against the Asian American Pacific Islander community” and… Read More »
United Airlines returns to N.Y.’s JFK airport

United Airlines landed an aircraft at John F. Kennedy International Airport March 16, the first it has sent to New… Read More »
TSA tests ultraviolet disinfection for checkpoint bins

The Transportation Security Administration is testing technology at Reagan National Airport near Washington, D.C., that uses ultraviolet-C light to disinfect… Read More »
Delta adds quarantine-free flights from N.Y. to Italy

Delta Air Lines will offer “COVID-tested” flights from New York to Rome and Milan starting in April, allowing passengers with… Read More »
New Air Canada CEO highlights innovation in first message

In his first message as Air Canada’s president and CEO, Michael Rousseau outlined innovations the airline put in place during… Read More »
JetBlue trials health pass, recalls flight attendants

JetBlue is calling flight attendants who took leaves of absence last year back to work earlier than expected. The airline… Read More »
Anadolu Jet launches a new international route from SAW

Delighted to update that Anadolujet has started a new route, 2x weekly flights (Thu, Sun) to Urumiyeh(OMH), Iran on 11… Read More »