Corendon Dutch Airlines is introducing in-seat snacks and duty-free ordering

Corendon Dutch Airlines, the Amsterdam-based charter airline of the Corendon Airlines Group, has announced the introduction of new technology with its long-term technology provider, AirFi. The deal will see the introduction of in-seat passenger ordering technology across its fleet of three Boeing 737-800 aircraft, following a successful recent trial period.

The airline is introducing in-seat snacks and duty-free ordering to its charter flights across Europe, using a newly developed digital passenger interface system.

The new technology will allow its passengers to access the airline’s full range of food and beverages, along with its complete duty-free offering through their mobile device by logging on to the aircraft’s onboard wireless inflight entertainment (IFE) network. The passenger simply makes their selection, checks out their chosen items, and places their order without leaving the comfort of their seat. Orders placed through the airline’s digital portal, branded as ‘Corendon Café’, are delivered directly to the passenger by the cabin crew.

Through its Corendon Café portal, the airline offers an extensive range of hot and cold food and beverage items. Once a passenger places an order through the wireless IFE platform, it is received by the cabin crew on their tablets onboard the flight. The cabin crew member then marks the order on the system as ‘in progress’ while it is prepared. Once the order is ready, a ‘complete’ message is entered into the system. It is then delivered to the passenger in their seat. Payment is taken by either debit or credit card.