Delta adds health focus to technology initiatives
Delta’s technology focus shifted in 2020 to enabling touchless travel and employee testing in response to the coronavirus pandemic, Molly Battin, vice president for global brand marketing, said at a virtual Consumer Electronics Show panel, but the airline has maintained its commitment to consumer upgrades like faster Wi-Fi. “We are listening closely to customers and looking at ways we can pull new technology and innovation into everything we are doing to create a more seamless experience,” Battin said.