FedEx’s bulk delivery service gains from e-commerce boom

FedEx Freight Direct has handled increased volumes of bulky items stemming from the pandemic-fueled surge in e-commerce, especially in the spring, when shipments of patio furniture, outdoor fireplaces and grills spiked, according to Vice President Bonnie Voldeng. “We saw that the market was moving in this direction several years ago, at the time when we launched [Freight Direct],” Voldeng said.