Hyatt’s Inclusive Collection Marks Milestone Year with Enhanced Travel Advisor Platform

Hyatt’s Inclusive Collection is celebrating a significant milestone with the one-year anniversary of its innovative Confidant Collective platform. Designed specifically for travel advisors, this suite of tools and resources has garnered remarkable success, underscoring Hyatt’s commitment to empowering travel professionals.

Since its launch, the Confidant Collective has attracted over 30,000 travel advisors, establishing itself as a premier resource in the industry. The platform offers a comprehensive range of tools aimed at helping advisors enhance their businesses, including Confidant Learning and Confidant Rewards.

Confidant Learning: Nearly 20,000 travel advisors have engaged with Confidant Learning, a robust educational initiative offering insights into industry trends and best practices.

Confidant Rewards: More than 30,000 advisors have enrolled in Confidant Rewards, a program where advisors earn points for bookings, redeemable for travel, cash, and merchandise. The program also includes bonuses, giveaways, and exclusive events like Confidant Connect Live 2024.

In response to advisor feedback, Hyatt’s Inclusive Collection has implemented several updates to improve the Confidant Collective platform:

• Enhanced Functionality: Improved features include viewing registered bookings and points history, enhanced export options, and a new tiered progress bar.
• Improved Navigation: Dedicated sections for advisor travel, niche and group specialists, and the TEN TOP series.
• Expanded Resources: Support for direct booking advantages, a social media influencer program, and a centralized marketing collateral hub.

Looking forward, the Confidant Collective plans further enhancements, including streamlining the password reset process, username recovery, and the ability to modify bookings up to 30 days post-departure. Certified Confidants can anticipate exclusive training sessions and VIP events in the coming months.

As Hyatt’s Inclusive Collection continues to evolve, its dedication to providing cutting-edge tools and unwavering support for travel advisors highlights their pivotal role in today’s dynamic tourism landscape. For travel advisors seeking to elevate their business and access comprehensive resources, the Confidant Collective offers unparalleled opportunities for growth and success in partnership with a global hospitality leader.