Marriott Hit With $225,000 Fine for Failing To Disclose Hidden Resort Fees

Marriott International must pay a $225,000 fine in Pennsylvania for failing to adhere to a settlement that required informing consumers about “hidden” resort fees.

Pennsylvania State Attorney General Michelle Henry announced the fine as part of what her office described as a new agreement with the hotel giant.

According to a press release issued by Henry’s office, Marriott International has agreed to the terms of a court order requiring that it comply by May 15 with a 2021 settlement regarding transparent disclosure of resort fees. That means the company must improve how it provides information about the fees and do a better job of making consumers aware of these additional costs during the booking process.

The agreement comes after Marriott had been granted multiple extensions in order to come into compliance with the 2021 settlement and failed to meet the latest deadline, which passed in February, Henry’s office said.

“What we asked of Marriott, and what the settlement demands, is simple: be up front with consumers and do not hide fees for hotel stays,” Henry said in a statement. “I am thankful that Marriott has agreed to comply with the terms of settlement agreement without the need for litigation.”