Lead with questions to learn more about people

Open-ended questions are a simple way to show interest and give the other person the opportunity to speak without interruption,… Read More »
Local travel to lead post-pandemic recovery

Travel sector players such as Wyndham Hotels, Southwest and Visa will benefit from a recovery in local travel, though businesses… Read More »
Celebrity stylists share latest hair trends

Sixties retro hair, blunt ends and crimped waves are trending now, according to Marie Claire’s poll of celebrity stylists. Long… Read More »
Tradition of caring brings family into spa business

Replenish, a family-run spa in Columbus, Ohio, offers a full range of services in six packages, including the “Caregiver” packaged… Read More »
Hotels let guests rent the entire spa

Rush Creek Lodge in Groveland, Calif., La Cantera Resort & Spa in San Antonio and Florida’s Eau Palm Beach are… Read More »
Fla. spa accepts Bitcoin

In response to client requests, Peace Love Med Aesthetic Rejuvenation spa in Boca Raton, Fla., is accepting Bitcoin as payment…. Read More »
Seth Mattison Webinar: The Future of Leadership

In this deep-dive webinar, Seth Mattison will add a new perspective to the conversation of leadership today by dissecting the… Read More »
Naked mole rat communities have their own dialects

Naked mole rats have dialects unique to their communities and don’t take too kindly to mole rats from other colonies… Read More »
The right way to approach a loan application

Reflecting on what’s needed for a small-business loan, these practical steps will help improve your chances of securing the funding… Read More »
Boost your business’ reputation with more Google reviews

Reflecting on the importance of Google reviews, Randy Soderman, founder of Soderman SEO, outlines how small-business owners can get more…. Read More »
Software can scan small businesses, call out weak spots

One way to guard a small business is by employing software to scan for security vulnerabilities, says Adam Hunt, chief… Read More »
Nail art moving beyond minimalism

Tie-dye inspired designs, fruit motifs and smiley faces are among trending nail art designs identified by Who What Wear.
Fla. spa celebrates “Galentine’s Day”

Spa E in Miami is inviting women to celebrate “Galentine’s Day” with chocolate facials and other special treatments. The spa… Read More »
Kohler Waters Spa offer chocolate-laced treatments

The Kohler Waters Spa in Green Bay, Wis., has instituted safety protocols in response to the coronavirus pandemic, including capacity… Read More »
Ark. spa pursues expansion

Thai-Me Spa and Argentinian Coffee & Wine Bar in Hot Springs, Ark., has proposed a five-story addition and is currently… Read More »
Deadline extended to EOW: ISPA US Spa Industry Study

The deadline to participate in ISPA’s annual US Spa Industry Study, conducted by PricewaterhouseCoopers and funded by the ISPA Foundation… Read More »
Discover and serve your best customers in 3 steps

Companies don’t necessarily have to match competitors on price if they know who their most profitable customers are and support… Read More »
Knowledge is power. Help ISPA empower you.

ISPA’s annual U.S. Spa Industry Study, conducted by PricewaterhouseCoopers and funded by the ISPA Foundation for over 20 years, is… Read More »
Seth Mattison Webinar: The Future of Leadership

In this deep-dive webinar, Seth Mattison will add a new perspective to the conversation of leadership today by dissecting the… Read More »
Record set for highest thread count

Forget those 1,000-thread count Egyptian sheets, because researchers at the University of Manchester have created a fabric blend with around… Read More »
A review of small-business loan options

Small-business owners can benefit from a variety of loans, depending on their needs, according to this CNBC review of nine… Read More »
The 4Ps that connect brands to millennials, Gen Z

Brands seeking to connect with Generation Z and millennials should focus on the 4Ps of marketing — purpose, positioning, personalization… Read More »