Traxo, ISOS Deepen API Integration

Calling it the “next evolution of our partnership,” International SOS announced Thursday a deeper integration with off-channel booking data aggregator Traxo that eliminates steps required from travelers to communicate their trip itineraries. The integration will deliver real-time transmission of all travel itinerary data at the time of booking to ISOS, including off-channel bookings collected from Traxo, according to the company.

According to ISOS, Traxo is able to collect data from a clients’ various travel management companies and consolidate that data with off-channel bookings, sending it to ISOS in a single data feed. The Traxo technology also will capture trip cancellations and modifications and display consolidated data in client dashboard and reporting tools.

The Covid-19 pandemic revealed for many companies imperfections in travel data-capture and transmission systems set up between corporates and their risk management programs. Off-channel bookings as well as modified and canceled trips were particularly vexing in the traveler location, domestic return and international repatriation processes at the onset of the pandemic.

Since then, the rollout of a new international standard for travel risk management ISO 31030 has focused more scrutiny around and provided improved scaffolding for companies to contemplate and implement travel risk management strategies. ISOS and Traxo have cited the new benchmark in this product introduction and the importance of wrapping travel risk management procedures around all business travel bookings, not only around those that come through corporate-approved travel agencies or booking tools.

Elizabeth West www.businesstravelnews.com