VistaJet enhances pet pampering services
VistaJet has expanded its comprehensive VistaPet program as it continues to see a rise in the number of animals onboard.
VistaJet’s team of over 200 Cabin Hostesses now has tuition in all segments of pet first aid to ensure safety for all in-flight and that pets receive the same leading service as their owners.
The extensive training program includes:
Pet CPR procedures from checking circulation, identifying location of the heart and optimum ratio of compressions to breath;
Recognising warning signs of chocking and the best manoeuvres for the situation;
Vital signs such as heart rate, varying pulse locations, body temperature, and mucous membrane and capillary refill time to check for circulation and levels of oxygen in the bloodstream;
Understanding indications of poisoning from ingested or topical, spider or insect bites, and the best treatment for each;
And to better understand behaviours, crew members also learn how to read body language, such as recognising the difference between a rapidly twitching tail and a friendly wag or the unpredictability of cats, gaining clues from their eyes, ears and whiskers.
Matteo Atti, EVP Marketing & Innovation at VistaJet said: “The fast increase in pet adoptions is paired with a habit of having pets as daily companions. Rabbits are a recent new breed of pet flown by VistaJet, and while dogs continue to make up the majority of animal passengers, the number of cats spiked 357% from 2019 to 2020. It’s important to continually evolve our services to offer best-in-class travel solutions to all our passengers, making them feel safe and cared for at all times. With one in four Members flying with pets, VistaJet is dedicated to ensuring dogs, cats, rabbits, birds, and any other guests benefit from the same unparalleled service their owners expect from us.”
VistaPet also offers additional solutions for comfort and health, including:
Fear of flying courses for fearful ones. In partnership with The Dog House, pre-flight courses are offered to prepare for a comfortable in-flight experience. The four-week training helps dogs overcome sounds of jet engines, air pressure and the movements of air turbulence.
Balanced menus to keep animals healthy and hydrated. Pet passengers are served in-flight meals created in collaboration with clinical veterinarian Dr Bruce Fogle. Natural flower essences are also available to mix with pet’s drinking water to aid relaxation.
A safe and soft cabin. During the flight, pets can enjoy handmade Labbvenn sleep mats so they can sit down near their owners in the cabin.
In-flight amenity kits. The VistaPet Pochette includes bio-organic, nutritional pet food from Rockster, treats created by Michelin-starred chef Michel Roux for The Dog House, and Kibble Pet’s water-free shampoo and wipes for salon-quality fur care. For in-flight entertainment, there are Furzu rope toys.
VistaJet’s Private World collection introduces the very-best pet-friendly properties around the globe. At participating Rosewood Hotels & Resorts, pets can enjoy tailored menus and exclusive amenities, massages and cabanas during their stay.